The government needs to do a better job in stopping people from going to a doctor for the slightest ailments. Going into a clinic you can sense immediately with all the sniffles and sneezes that these people do not need a doctor. They go because it's free. The management of the program needs better attention. They need to start telling people they do not need a doctor and turn them away. Doctors and clinics will not turn them away because it is a charge to collect on.
When they implemented BPJS hospitals started cutting cost anywhere they could find since they were getting less per patient. Even means in hospitals were downsized and cheapened. Doctors complain that they got more per patient when the patients were paying and now receive so much less. Of course, they never mention they are making more overall since they are seeing many patients more now.
I do not mind the raise in fees but I feel they need to better their services in the hospitals and clinics and can do that with better BPJS management.