BCA IBAN

stt_cibubur

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Dec 5, 2019
Messages
68
Ok the money finally arrived, yet from the day it should have been sent to when it arrived, the xchange rate dipped... AND fees...
I lost nearly 10 million IDR in this, that is ridiculous by any stretch of the imagination, so I am extremely pissed off with this & have called on them to investigate.
They initially said they exchanged from GBP to USD which then got exchanged to IDR in my bank- that seems like 1 exchange too many to start with.
They should have just sent GBP.
I expect a full investigation into this & if they do not do something constructive I shall report them to the ombudsman.
The loss in just the currency exchange rate dip was around 4 million IDR- so surely theydidn't take 6million in fees- whatever that is in GBP
Wow 10 mio? Thats a ticket to Europe. I will definitely pissed off if I lost that much. The bank corresponded fee should be low, the TT rate should follow the current daily rate, the bank standard transfer fee is around £20, unless you paid FAG ( Full amount guarantee) but I doubt they do that from overseas bank.
But some bank do wait for the lowest rate, before they deposited into the account... I’ve been there.
I recon the sender bank put all the charges on you.
• Transfer fee
• Commission fee
• Corresponded fee
• and Lowest exchange rate from recipient bank.

ooh bastardo!!
 

Bad_azz

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Jul 16, 2016
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HSBC are the sending bank in this... :/
 

stt_cibubur

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Joined
Dec 5, 2019
Messages
68
HSBC are the sending bank in this... :/
We get rid of this bank several years ago when we had less than £25.000 in account. The monthly admin charge was £45 something like that. So, Bugger it! we closed it and keep only Yorkshire Bank.
 

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