From https://techcrunch.com/2026/08/19/ai-was-supposed-to-win-people-over-by-now-it-hasnt/
Title : AI was supposed to win people over by now — it hasn’t
By Sarah Perez , August 2026
... Pew Research released a study that found that Americans’ unease about AI is growing — 52% said they’re “more concerned than excited” about the increased use of AI in daily life, up from 37% in 2021 ...
A recent CNBC poll of 18- to 34-year-olds found that, when given the names of 9 top leaders in the AI industry, a majority of the respondents said they don’t trust those people to “act responsibly” when it comes to AI ...
The underlying sentiment spanning these stories is that consumers don’t see how AI is making their lives better, but they’re still being asked to absorb the costs ...
They see AI features infiltrating their everyday products, from email to TVs, whether they wanted them or not. They view AI as a tool that’s helping kids cheat in school, including at the college level ... They hear of AI bots training on piles of intellectual property belonging to others so AI can be used to create art, videos, music, and writing ...
consumers ... don’t think the trade-offs are worth it. When the upside offered isn’t automated jobs with increased pay and reduced workweeks, but instead the threat of job loss, paired with AI features consumers find far less compelling ...
Airbnb CEO Brian Chesky acknowledged that the AI backlash is ... largely tied to the fact that the industry isn’t shipping products that “regular people” like ...
Even Anthropic AI CEO Dario Amodei, one of the industry’s most prominent leaders, admitted ... that negative public perception of AI is ... fundamentally a “crisis of trust.” He said people don’t trust companies, governments, or the tech industry ...
Title : AI was supposed to win people over by now — it hasn’t
By Sarah Perez , August 2026
... Pew Research released a study that found that Americans’ unease about AI is growing — 52% said they’re “more concerned than excited” about the increased use of AI in daily life, up from 37% in 2021 ...
A recent CNBC poll of 18- to 34-year-olds found that, when given the names of 9 top leaders in the AI industry, a majority of the respondents said they don’t trust those people to “act responsibly” when it comes to AI ...
The underlying sentiment spanning these stories is that consumers don’t see how AI is making their lives better, but they’re still being asked to absorb the costs ...
They see AI features infiltrating their everyday products, from email to TVs, whether they wanted them or not. They view AI as a tool that’s helping kids cheat in school, including at the college level ... They hear of AI bots training on piles of intellectual property belonging to others so AI can be used to create art, videos, music, and writing ...
consumers ... don’t think the trade-offs are worth it. When the upside offered isn’t automated jobs with increased pay and reduced workweeks, but instead the threat of job loss, paired with AI features consumers find far less compelling ...
Airbnb CEO Brian Chesky acknowledged that the AI backlash is ... largely tied to the fact that the industry isn’t shipping products that “regular people” like ...
Even Anthropic AI CEO Dario Amodei, one of the industry’s most prominent leaders, admitted ... that negative public perception of AI is ... fundamentally a “crisis of trust.” He said people don’t trust companies, governments, or the tech industry ...
