This is my last answer about this , because I already told you how to find your ITAP information but by login in your sponsor's account .
But you insist in getting it without login in , which I don't think it is possible nor it is desirable (to me it is almost like someone wanting to see his/her bank account data without logging in his/her bank account) .
And for what : to have a copy of your ITAP & Re-Entry Permit when Immigration already sent them to your sponsor and you already got them also from the visa agent .
I also want to show to others why you seem to be so complicated and not willing to admit your faults . Below is a summary of our posts in this thread . From it I understand that from the beginning you should just ask : "My agent sent me photos/pdf of my ITAS & Re-Entry Permit through Whatsapp but I don't know how to make paper copies from them or how to send them to my email address" .
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a) You asked : I just received my E-ITAP and IMK (... on WhatsApp) ... Someone please tell me how to navigate their website, so I can see my page, with my ITAP information...
b) I said :
1) Login @
https://evisa.imigrasi.go.id/front/login
2) Click at "SERVICES"
3) At "Stay Permit" , click at "Find Existing Stay Permit"
c) You said : I did this for an hour yesterday, ... I tried again today... I want to see the page with my photo, number, personal info, expiry date, Etc. ...
d) I asked :
Are you logging in your account or in your agent's/sponsor's account ? ...
e) You answered :
I am not logging into any account... If ever I travel and need to show I have a five year ITAP, and let's say I lost my phone. How am I supposed to show Immigration I have ...?
f) I asked : Do you mean that you have a PDF file or photo of your e-ITAP + e-IMK/Re-Entry Permit , but don't know how to make a paper copy of them ?
g) You answered : It's just, I like to have copies of my visas, permits, etc, stored in more than one location, just in case, I lose, or something breaks, like my phone, iPad...
And later said : ... And seeing how unprofessional the Immigration website is, I don't think it's a good idea to have everything online Only!
h) I said : You don't want to admit that your complaints in this thread were all your own faults ...
i) You answered : I did everything the website asked for,... So since you are so smart, tell us how to find out information about the ITAP information, directly?... (I) don't have to admit to any mistake, as you imply.