No sure why you would listen to AI about something this important. It's not like the process is etched in stone anyway. Each office may do something differently. Most offices certainly aren't going to actually do it for you. So it sounds like you are at least on top with that one.
No ! No mention of new / changing visa's . Changed sponsor which included the official notification of spouse / sponsors death , marital status ,new passport details on the e-visa website computer they had set up with the help of a young female officer . Only needed Death certificate , copy of my passport and current KITAP , KTP/KK, and Birth certificate copies from new sponsor who was with me and Surat Permitaan and Jaminaan from the new sponsor detailing the changes and why , all of which we had . The prospect of having to leave /re-enter was never a concern from what reliable information I could find or was told " THANKS MARCUS " , It was the possible fine "1mil rp a day" for late notification , which I'd calulated was only 43 days with all the weekends , public and religiuos holidays when the office was closed and they couldn't be contacted or I couldn't go to the office . Or having to start on a new 5 year visa because of the sponsor change of which neither was mentioned at the office . And no mention of the 500,000rp for each change !!
It is probably common in all city's Immigration Offices now , so people can get face-to-face help on how to do the online processes . The uncommon in your case was that the officer did everything for you .
There is no rule about fine due to late notification , as far as I know .
Having to start a new Stay Permit (due to sponsor change) has happened before , but now in the online system we just select : "Action" , "Change Data" , then "Change of Guarantor" (similar to the address change's process and many others) , without affecting the existing Stay Permit . "Change of Guarantor" is supposed to cost Rp500k .
She helped with both mine and the new sponsors accounts , took photos of documents , photos of both myself and the new sponsor on her phone and uploaded everything , changed the required details . She conversed with my brother in law mostly , him being Javanese . I was surprised being in the foreign services department that nobody could or showed they could speak or understand English . She said we should get emails next week confirming the accounts are active . I was aware of the fees for change of details but when she didn't mention it or the fines I didn't bring it up . Now I'm registered I'll have to fiddle and familiarise myself with it as I'm due to renew my Kitap to unlimited in October . Thanks for your comments , information , help etc , much appreciated . Nice to have someone that helps rather than criticises . Cheers .
