Hello all, I'm an American Expat living in Thailand but currently stuck on Bali. Yesterday I used my credit card at at Commonwealth ATM here in Seminyak and the ATM swallowed (did not return) my card. So first thing next morning I went to the Commonwealth Branch here and they said they could do nothing and the card would be destroyed. They use a 3rd party to service their ATMs :-(
So then a big big hassle and maximum stress (especially being stranded it is my lifeline) to get a new card sent and now I will get a new card from my bank in a few days but I want to make sure that the next ATM I use will be a bank that has a policy to open the ATM and return the card in case this catastrophe ever happens again. Anybody ever have their card swallowed and the bank had good customer service and returned the card? Name of Bank please?
I don't trust ATMs now (I have to be ultra careful being stranded) and wish I could just go to a bank teller and give them my card and the bank do it avoiding the ATM altogether (maybe I'll try that). Thank you all
So then a big big hassle and maximum stress (especially being stranded it is my lifeline) to get a new card sent and now I will get a new card from my bank in a few days but I want to make sure that the next ATM I use will be a bank that has a policy to open the ATM and return the card in case this catastrophe ever happens again. Anybody ever have their card swallowed and the bank had good customer service and returned the card? Name of Bank please?
I don't trust ATMs now (I have to be ultra careful being stranded) and wish I could just go to a bank teller and give them my card and the bank do it avoiding the ATM altogether (maybe I'll try that). Thank you all