We applied for Vitas 317 online on 13 November 2019 at Immigrations new website. It was submitted with no problem and got immediate email stating such. Got an email today after their review stating unable to process due to "Data Error". Went back online just now and looked at application. All is in order. We resubmitted application as is and will see what happens. Frustrated would be a gross understatement at this point. Can an agent get this step done for me? How much is fair to pay for just this step (wherein i get the email that states to pay the 100,000 rupiah through my bank). Has anyone had success on the new website making it through this step completely with approval? Any thoughts, advice, appreciated!