Site Unusable

[Vanhelsing]

I'm getting timed out, "You have to wait 265/195/145 seconds" messages, "Entry doesn't exist" messages when trying to post, pages don't/won't load, Mystic messages and essentially the site is unusable for me.

An exception occurred: Mysqli prepare error: MySQL server has gone away in /home/expatind/public_html/forum/library/Zend/Db/Statement/Mysqli.php on line 77

1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
4. Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 734
5. Zend_Db_Adapter_Abstract->fetchAll() in XenForo/Model/Session.php at line 39
6. XenForo_Model_Session->getSessionActivityRecords() in XenForo/Model/Session.php at line 61
7. XenForo_Model_Session->getSessionActivityQuickList() in Ragtek/MOU/Model/OnlineUsers.php at line 27
8. Ragtek_MOU_Model_OnlineUsers->checkAndUpdate() in Ragtek/MOU/StaticMethods.php at line 26
9. Ragtek_MOU_StaticMethods::listener()
10. call_user_func_array() in XenForo/CodeEvent.php at line 90
11. XenForo_CodeEvent::fire() in XenForo/Dependencies/Public.php at line 379
12. XenForo_Dependencies_Public->getEffectiveContainerParams() in XenForo/FrontController.php at line 637
13. XenForo_FrontController->renderView() in XenForo/FrontController.php at line 158
14. XenForo_FrontController->run() in /home/expatind/public_html/forum/index.php at line 13

 

[dafluff]

Paging @El_Goretto .... tech support needed...

 

[El_Goretto]

I'll look into this.

In the mean time, could you please let me know:
- the browser you're using
- your operating system

Also please try to clear your browser's cache and report on any improvement.

 

[vocalneal]

Is it me or is there an irony about posting problems about a site that doesn't work, on the site itself?

 

[Vanhelsing]

Cache cleared with no improvement. Running 5 tabs open for forum with occasionally 1 tab connecting after a few minutes, then activate 5 tabs again to open next page or post with delays/time outs/blank pages/error messages on all functions.

Browser: Chrome

 

[William King]

Mine OK.

 

[Vanhelsing]

Now worse. Garbled split screen appears, unknown thumbnails appearing. 15 minutes trying to get on a page with the site taking me to main page only, that is when pages do actually load.....3rd attempt at posting message.

All other sites forums, web pages are work fine for me with 12mbps download speed.

 

[macvert]

It's a conspiracy

 

[Puspawarna]

It's a conspiracy

No doubt, but who is behind it?

I have weird problems with specific sites from time to time, and then those problems go away. My techie husband says, "oh, it's something to do with our ISP." Okay, whatever. At least functionality always returns, but sometimes it takes a few days.

 

[Anglian]

It’s the argh...,,,

 

[Vanhelsing]

THE FOLLOWING ERROR OCCURRED:
You must wait at least 273 seconds before performing this action.

I'll try another time. You lot behave, OK?

 

[Davita]

I'm not sure if this has any relevance but my opening to this website has not changed recently.

 

[Vanhelsing]

One last try before bed and success. The ghost in the machine appears to have disappeared.

Splendid work, El-G.

 

[Theoros]

The "MySQL server has gone away" error is on the server side and seems to indicate some database limit being exceeded and/or the database crashing possibly due to running out of memory on the server:

https://dev.mysql.com/doc/refman/5.7/en/gone-away.html

Apparently it's not uncommon with XenForo deployments and there are many threads on the official forum troubleshooting it:

https://www.google.com/search?q=An+...:+MySQL+server+has+gone+away+site:xenforo.com