Regulation in regards to Domestic Helpers

fastpitch17

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While the DPR sits on laws pertaining to Domestic Workers. (Have for over a decade) Manpower does have some regulations pertaining to them. The following is it. Only in Bahasa Indonesia and downloads are PDF files.

 
While the DPR sits on laws pertaining to Domestic Workers. (Have for over a decade) Manpower does have some regulations pertaining to them. The following is it. Only in Bahasa Indonesia and downloads are PDF files.

I wonder how many people that employ domestic helpers have even bothered to read the title of regulations much less what's in them.
 
The pdf is a bit of a long and dry text. What are the takeaways?
Maybe the most telling is Pasal 11.
a. Pay wages as agreed upon
b. Provide food and beverages
c. Provide right for rest for workers
d. Provide right for religious practices.
e. Provide THR for Ramadan
f. Provide right for leave of absent.
g. Registering for social security programs.
h. Humanly treated
I. Report the presence to the RT.
 
I received this from personnel at the Indonesia Attorney General's Office. It is only available in Bahasa Indonesia.
 
I wonder how many people that employ domestic helpers have even bothered to read the title of regulations much less what's in them.
Probably a big percentage of them. Most probably don't even know a regulation is in place. It's Indonesia so I doubt the police are even aware and probably are not of much help to a domestic worker who makes a complaint unless physical violence is involved.

I thought I would check to see just what was in place after a former housekeeper contacted my wife. Our housekeeper came down with active TBC and we had to temporarily dismiss her until she could show she was negative and following the medication routine. In the time she was off she was approached by an agent and offered a position to work in a store in Jambi. Money was good. We heard nothing from her and didn't for 6 months.

After 6 months gone my wife got a call from her desperately asking for help. She was at a store and she hates it and feels like she is a prisoner. My wife got all the details of her going there then and basically told her that since she had a contract there was nothing she could do to help. The employer had her KTP and KK in his possession and her phone which he gave to her for so many minutes at a time. Then we heard nothing and let it go.

9 months in and she contacted my wife again. Over the next few days for a couple minutes each she explained that she was put in a car in Jambi and transported somewhere she hasn't a clue where she is. Just a long drive all night. She is crying and going in how she now has to take care of 10 people by herself because she was told that before her there were 5 but they had all left. She is not allowed to leave the house and is watched on CCTV. She is not getting paid. The employer seen she was talking to my wife and sent my wife and introduction and picture of himself like he was really important. My wife spoke to him on the employees phone. He told my wife that the agent for the employee had borrowed 8 juta and then disappeared and that he was taking it from the employee. My wife tried to explain that it is not the employee that owes him the money but it is the agent. He didn't care. He was going to get his money back. She would have to work until it was paid no matter the time it took even past the contract date. My wife did some calculations and told him that with the THC she would be finished 25 Feb. He told her that housekeepers do not get THC. My wife disagreed but again he wasn't listening. She will have to work until after Eid to make sure his grandchildren are looked after. One a new born. That along with cooking and cleaning. He told her that she could take control of her own phone if she paid him 500 rebu for it. She owned that phone. We know because we gave it to her. When he tried to come off as too important and busy to be concerned with my wife's inquires, my wife responded with where her family is involved with Indonesia's military and Judicial branches. That seemed to get him a bit nervous and his disposition changed drastically.

So, she works until the end of April maybe. He will then send her home from his home in Padang. He will not tell us just how she is getting home.

In the mean time the employer may be getting a visit from the police once they take the name and get an address in Padang. We told the employee that if the police do want to question her be completely honest with them. In the mean time just do the best she can and stay positive. The Attouney Generals office due to the other 5 employees just suddenly gone with no explanation and how she started at one place and was moved are concerned that trafficking may be indicated by all it. With my wife's involvement, if that is the case the employer would be pretty stupid to try anything with this girl.

Her family are worthless and while she has older brothers, they are deadbeats. The only concern they have ever had of her is getting money from her. Both parents have jobs but still want her support and the brothers now live in her house that she will not get back, and want money because they don't even try to work. We checked with them and immediately they asked my wife for a loan. She told them to get a job. She will not give them a single rupiah.
 
Probably a big percentage of them. Most probably don't even know a regulation is in place. It's Indonesia so I doubt the police are even aware and probably are not of much help to a domestic worker who makes a complaint unless physical violence is involved.

I thought I would check to see just what was in place after a former housekeeper contacted my wife. Our housekeeper came down with active TBC and we had to temporarily dismiss her until she could show she was negative and following the medication routine. In the time she was off she was approached by an agent and offered a position to work in a store in Jambi. Money was good. We heard nothing from her and didn't for 6 months.

After 6 months gone my wife got a call from her desperately asking for help. She was at a store and she hates it and feels like she is a prisoner. My wife got all the details of her going there then and basically told her that since she had a contract there was nothing she could do to help. The employer had her KTP and KK in his possession and her phone which he gave to her for so many minutes at a time. Then we heard nothing and let it go.

9 months in and she contacted my wife again. Over the next few days for a couple minutes each she explained that she was put in a car in Jambi and transported somewhere she hasn't a clue where she is. Just a long drive all night. She is crying and going in how she now has to take care of 10 people by herself because she was told that before her there were 5 but they had all left. She is not allowed to leave the house and is watched on CCTV. She is not getting paid. The employer seen she was talking to my wife and sent my wife and introduction and picture of himself like he was really important. My wife spoke to him on the employees phone. He told my wife that the agent for the employee had borrowed 8 juta and then disappeared and that he was taking it from the employee. My wife tried to explain that it is not the employee that owes him the money but it is the agent. He didn't care. He was going to get his money back. She would have to work until it was paid no matter the time it took even past the contract date. My wife did some calculations and told him that with the THC she would be finished 25 Feb. He told her that housekeepers do not get THC. My wife disagreed but again he wasn't listening. She will have to work until after Eid to make sure his grandchildren are looked after. One a new born. That along with cooking and cleaning. He told her that she could take control of her own phone if she paid him 500 rebu for it. She owned that phone. We know because we gave it to her. When he tried to come off as too important and busy to be concerned with my wife's inquires, my wife responded with where her family is involved with Indonesia's military and Judicial branches. That seemed to get him a bit nervous and his disposition changed drastically.

So, she works until the end of April maybe. He will then send her home from his home in Padang. He will not tell us just how she is getting home.

In the mean time the employer may be getting a visit from the police once they take the name and get an address in Padang. We told the employee that if the police do want to question her be completely honest with them. In the mean time just do the best she can and stay positive. The Attouney Generals office due to the other 5 employees just suddenly gone with no explanation and how she started at one place and was moved are concerned that trafficking may be indicated by all it. With my wife's involvement, if that is the case the employer would be pretty stupid to try anything with this girl.

Her family are worthless and while she has older brothers, they are deadbeats. The only concern they have ever had of her is getting money from her. Both parents have jobs but still want her support and the brothers now live in her house that she will not get back, and want money because they don't even try to work. We checked with them and immediately they asked my wife for a loan. She told them to get a job. She will not give them a single rupiah.
This all sounds like monkey business! I would be careful if I were you. This housekeeper could be in on this and it turns out to be a big scam to get money from you! When it comes to money, people can lie with a smile on their face and look directly in your eyes and pretend to be the poor victim! Don't trust any of them including the housekeeper!
 
This all sounds like monkey business! I would be careful if I were you. This housekeeper could be in on this and it turns out to be a big scam to get money from you! When it comes to money, people can lie with a smile on their face and look directly in your eyes and pretend to be the poor victim! Don't trust any of them including the housekeeper!
We know her. We know her family. She had worked for us previously until she got sick. Excellent worker with great disposition. She has asked for nothing from us. Not a single rupiah. We didn't just talk to her, we talked to her employer also. If it's a scam then all will surely be surprised when the police show up to question all of it. When my wife told her the police may show up and to be truthful in her answers, she thanked my wife like 7 or 8 times. While we normally would not be very trusting, we do trust her. We know her well.
 
There are some real scumbags out there, taking advantage of workers. Hopefully you can get her out of the place she is in.
 
There are some real scumbags out there, taking advantage of workers. Hopefully you can get her out of the place she is in.
I still say, be careful! Many people speak with a forked tongue! This all sounds like a scam from all of them! Why are you so involved in this girls life? They are obviously trying to take you for a ride! Call the cops and let them take care of this mess! If she doesn't want your money then why does she call you and not the cops?
 
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I still say, be careful! Many people speak with a forked tongue! This all sounds like a scam from all of them! Why are you so involved in this girls life? They are obviously trying to take you for a ride! Call the cops and let them take care of this mess! If she doesn't want your money then why does she call you and not the cops?
Her phone use is monitored and employer has her phone in his possession.

If you would have actually read what I posted you would have seen the police and more are already involved.

Why shouldn't we be involved when someone we know well is having a serious problem. She really has no where else to turn. Her family would never help unless there is money involved. Sure, you read about scams but where have you seen that every mistreated girl is a scam? Maybe she came to us because when she worked for us she was treated as a human and respected as such. My wife always takes time and gets to know any employee we ever had. The result has always been good workers and everyone except one was fully trustworthy and honest. My wife never tells someone what to do, she shows them and even though we may have a housekeeper, they always know my wife works side by side with them to maintain our home. My wife is a clean freak but doesn't expect her helper to do everything. What they do do is always the way my wife wants it done.

If you want to hear some horror stories or where domestic workers are mistreated in many different ways, ask those that work for Indonesian or Chinese families. This one is working for a Chinese family. Maybe it's your house.

I really don't want to hear you say it's a scam again. You are not involved so you know nothing. In the end, if we can get this girl out, good for her. If it ends up being a scam as you are so sure it is, that will be our problem. We have nothing invested except some time and phone calls. We have plenty of time and a bunch of pusat.
 
Our housekeeper came down with active TBC and we had to temporarily dismiss her until she could show she was negative and following the medication routine. In the time she was off she was approached by an agent and offered a position to work in a store in Jambi. Money was good. We heard nothing from her and didn't for 6 months.
Excellent worker with great disposition.

If I were you, I will not "temporarily dismiss" her but retain her with full salary for 6 months while she recovers at her own home. After all, it's hard to find "excellent worker with good disposition".
 
If I were you, I will not "temporarily dismiss" her but retain her with full salary for 6 months while she recovers at her own home. After all, it's hard to find "excellent worker with good disposition".
Yes, you are probably correct and it would have only been until she tested negative. She was given extra cash and she knew my wife would have helped her if she needed anything but she disappeared with an offer she thought she couldn't refuse. Unfortunately the offer turned into half of what she thought it was and then nothing at all in a place she didn't know she would end up.

My wife has a soft spot in her heart for this girl. Soft spots are not a normal thing for my wife. Uneducated, forced to marry by her parents at 14 to a guy 16 years her senior, first child before she was 16, second at 18, told what to do her whole life, husband had girlfriend he got pregnant, parents only care about any cash she could bring in doing whatever jobs she could find, 2 older brothers that beat her unless she gave them money, husband that would get cash from loan sharks and then when they demanded repayments at high interest he would send them to her and they would hound and threaten her. The Lurah got involved in her behalf and she got a divorce. We got the debt collectors off her back via legal threats since they were not sanctioned Fintech and faced them back at the ex husband. We arranged with the RT where he would make sure she got the low income gov handouts every month. We made sure she and her kids were back on BPJS and covered by the low income policies. We gave her a few loans for items for her living quarters and she paid every rupiah back without being asked for it. We got her kids in school but unsure where that stans now. We understand her children are staying with a friend of hers family and staying out of her parents care.

I think that if we can get her out of the situation she is in now and comes back my wife will probably find her living quarters and get her set up as part of any working agreement. Maybe it's more like my wife being motherly and that is not normal for her. She just feels so bad for this girl and thinks she has gone through a lifetime of grief already.
 
Yes, you are probably correct and it would have only been until she tested negative. She was given extra cash and she knew my wife would have helped her if she needed anything but she disappeared with an offer she thought she couldn't refuse. Unfortunately the offer turned into half of what she thought it was and then nothing at all in a place she didn't know she would end up.

My wife has a soft spot in her heart for this girl. Soft spots are not a normal thing for my wife. Uneducated, forced to marry by her parents at 14 to a guy 16 years her senior, first child before she was 16, second at 18, told what to do her whole life, husband had girlfriend he got pregnant, parents only care about any cash she could bring in doing whatever jobs she could find, 2 older brothers that beat her unless she gave them money, husband that would get cash from loan sharks and then when they demanded repayments at high interest he would send them to her and they would hound and threaten her. The Lurah got involved in her behalf and she got a divorce. We got the debt collectors off her back via legal threats since they were not sanctioned Fintech and faced them back at the ex husband. We arranged with the RT where he would make sure she got the low income gov handouts every month. We made sure she and her kids were back on BPJS and covered by the low income policies. We gave her a few loans for items for her living quarters and she paid every rupiah back without being asked for it. We got her kids in school but unsure where that stans now. We understand her children are staying with a friend of hers family and staying out of her parents care.

I think that if we can get her out of the situation she is in now and comes back my wife will probably find her living quarters and get her set up as part of any working agreement. Maybe it's more like my wife being motherly and that is not normal for her. She just feels so bad for this girl and thinks she has gone through a lifetime of grief already.
My wife has kept some people on staff for 15 years and it is hard not to get attached to them if they are good people. Our maid is fairly new (a little over 1 year) but I hope she decides to stay on. She does a great job. Hard to find quality workers in todays world.
 
This is a strange story of poor girls getting married to the wrong men, having family members that take advantage of them , and kind hearted people like you! I would rather not get involved with their personal lives. Just have them work and deal with their own problems. I know it's hard not to want to help, but from doing this many times and thinking my generosity would catch on only left me disappointed when it came time for them be generous to me, and they always wanted more and gave nothing in return. That has been my experience helping Bali people. Good luck and give what you want, but don't have any expectations of them returning the generosity!
 
This is a strange story of poor girls getting married to the wrong men, having family members that take advantage of them , and kind hearted people like you! I would rather not get involved with their personal lives. Just have them work and deal with their own problems. I know it's hard not to want to help, but from doing this many times and thinking my generosity would catch on only left me disappointed when it came time for them be generous to me, and they always wanted more and gave nothing in return. That has been my experience helping Bali people. Good luck and give what you want, but don't have any expectations of them returning the generosity!
Maybe we would think like you if any time we did something for another we expected some kind of reward. Thankfully, we are not like you and have no expectations of return generosity. Any time we have helped someone we are thanked and shown they appreciate our help no matter how big or small. We know the people we have helped.

What could you possibly ask in return from someone that suffers from financial situations due to being poor? Are you already not better off than them? Could you really accept something from them? Have no idea what you want from them. I do not loan money to the person that I have met once it twice. Perhaps, you are just a poor judge of people or have hidden agendas in regards to helping people. You know, like the loan sharks who smile and hand you some cash because they want to help. Then they show up in your neighborhood yelling so all can hear about how worthless you are when you can not make one of their payment demands. Or maybe when a mommy at a club brings on a girl and tells how she will help them and buys some clothes and make up before setting in a club waiting for those unsuspecting guys who want some kind of reward for their money spent as a favor of course.

Is that how you go through life? Every time you do something for another you expect some kind of return? Hope you are not married or your wife would be under a lot of pressure any time she ask for some assistance.
 
Sometimes it is hard though to say no, you try and work out who is genuine and who is lazy when they ask for help, and the reason etc
Baby sick, ok here is 1jt
Money for transport to work ? Hhhhmmm yet amazingly they still manage to get to work
Paying for their kos? Why? No job? OK here is a job, send your CV to my friend, 100% a job for you

Week later - did you send CV? No not yet. OK so lazy, no kos payment from me.

Loans? Its a gift and if you get it back its a bonus

But it is hard if you have no obligations and well paid and know people long time and have a genuine problem, I don't mind to be ikhlas and send a juta or 2 for Ibu to go to hospital when you know their Mum genuinely is sick, or paying the kids school if its real etc

But for my many ayam ani2 ceweks, a lot of them just take the pi55 etc which I know so try to control what I give, lend, donate etc

Each has their method I suppose, depend on the circumstances and how you feel
 
Sometimes it is hard though to say no, you try and work out who is genuine and who is lazy when they ask for help, and the reason etc
Baby sick, ok here is 1jt
Money for transport to work ? Hhhhmmm yet amazingly they still manage to get to work
Paying for their kos? Why? No job? OK here is a job, send your CV to my friend, 100% a job for you

Week later - did you send CV? No not yet. OK so lazy, no kos payment from me.

Loans? Its a gift and if you get it back its a bonus

But it is hard if you have no obligations and well paid and know people long time and have a genuine problem, I don't mind to be ikhlas and send a juta or 2 for Ibu to go to hospital when you know their Mum genuinely is sick, or paying the kids school if its real etc

But for my many ayam ani2 ceweks, a lot of them just take the pi55 etc which I know so try to control what I give, lend, donate etc

Each has their method I suppose, depend on the circumstances and how you feel
Well Fp 17, as I said I have friends that I helped many times buying equipment for their Warung because I saw the need and didn't expect anything in return. I did it because I did have more and didn't mind helping when I saw it was needed. I don't just give money to people that I just got to know. I helped people that I knew a long time, but once when I needed help going to the hospital, they didn't help give me a ride out of the kindness of their heart, they wanted me to pay for the transport. After giving them millions I did feel hurt by them not wanting to help me once when I was really sick, but wanted payment for transport like a taxi ride. I still help people when I feel good about it and don't expect anything in return. I did compliment you for your generosity, but I am skeptical after hearing your story about this girl. Good luck with it!
 
I have a Regular Zoom meeting tomorrow, Monday with the Jakarta HQ of the Attorney General's personnel. A regularly scheduled training exercise but they sent a message that they want to discuss it and get all the details. We will see where that goes.
 
It sounds more like a case of someone who is extremely gullible (like a lot of Indonesians who had a religious education). Hopefully she learnt a lesson on who to trust and who not to trust.
 

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