- Joined
- Aug 8, 2016
- Messages
- 839
Just received email notifications from Turkish air, our flight today Jakarta - istanbul - cairo is cancelled due to bad weather in Istanbul.
No flight rescheduling. Instead they offer full cancellation or free rebooking within a year.
Not very clear. We also not able to contact any number either in indonesia or their customers service. Only machine respond with option for refund but no option for reschedule.
I did check other airline. The price for one way ticket Jakarta - transit airport - Cairo is almost similar as the price of return flight.
So refund is not fair to us.
Any suggestions ?
Stranded in Jakarta
No flight rescheduling. Instead they offer full cancellation or free rebooking within a year.
Not very clear. We also not able to contact any number either in indonesia or their customers service. Only machine respond with option for refund but no option for reschedule.
I did check other airline. The price for one way ticket Jakarta - transit airport - Cairo is almost similar as the price of return flight.
So refund is not fair to us.
Any suggestions ?
Stranded in Jakarta