KITAS to KITAP conversion in the new evisa system

hathanger

New Member
Joined
Jan 16, 2025
Messages
4
Has anyone been through this process with the new evisa website? I can't find any button or combination of choices that start to convert or beralih status to KITAP

I went to my local immigration office (kelas I), and they said it must be applied online.
Their chat online said I should go to a local immigration office

I'm in Riau. I am wondering if I should just fly to Jakarta to do this? but we have a newborn so this isn't so simple.
 
Has anyone been through this process with the new evisa website? I can't find any button or combination of choices that start to convert or beralih status to KITAP ...
I didn't do it yet , but I suggest you to :
First "login" or "create an account" at https://evisa.imigrasi.go.id/front/login (in your sponsor's name if applicable)

Second go to https://evisa.imigrasi.go.id/web/services , and "apply" for a "Stay Permit" .
I am wondering if I should just fly to Jakarta to do this? ...
Jakarta's main Immigration Office may give explanations about the online process , but I guess your local Kantor Imigrasi also can do that .
But for face-to face process request , either you deal with your city's Kantor Imigrasi , or online .
 
Last edited:
Thank you for the reply. FYI, I am the spouse of an Indonesian national who is also my garauntor, so we are doing this together. In her garauntor account, we've navigated to the services page. Once there, there are no additional buttons. That does not appear to be the place to apply for visas, but rather to check existing ones. There, we can search for and identify my active KITAS. I have the option of two actions: "Change Data - Garauntor", and "Bridging Stay Permit." We don't want either of these.

Perhaps instead you meant to click on Apply so I can start a new stay visa? We have tried this too. If I choose the most appropriate options, which in my case are:
Traveling on a passport from: United States
Main purpose of visit: General, Family, or Social
Sub purpose: Family Dependant
I want to choose visa: E31B Spouse Visa
I am planning to stay:

Now I only have the option of 1 or 2 years. However, I am looking for the 5 year KITAP. I believe it still exists, but I hope someone could correct me if I'm wrong.

In my view , Jakarta will not accept this type of process from a foreigner living elsewhere .
Either you deal with your local Kantor Imigrasi , or online .
What do you mean by this? I am a foreigner, yes, but I live in Sumatra. I've been in Indonesia on an extended KITAS for 2 years, am married, and have an Indonesian national child here. I would be going to Jakarta with my wife as my garauntor who would be involved in the process.

Do you think they'd actually just turn us away if we went to the office in Jakarta?

Basically I only have this idea to go there because my local kantor imigrasi told me the conversion is mailed out through pusat, to which I asked clarification, and they meant the pusat in Jakarta.
 
I'm just so puzzled, because in the old website, I remember seeing the options so clearly. It let you choose between KITAS and KITAP and proceed with the appropriate application.

In the new EVISA website, I can't figure it out (yet).. still trying! And the chatbot is no help either. It even tries to point me to the old defunct website in one of its replies.
 
... Perhaps instead you meant to click on Apply so I can start a new stay visa?
No !
What do you mean by this? I am a foreigner, yes, but I live in Sumatra ...
For face-to-face immigration processes , some require approval from the city's Kantor Imigrasi , the Province's Immigration Office (Kantor Wilayah) , and the main Immigration Office (Directorate General) . But you must initiate the process at your local Kantor Imigrasi .
Basically I only have this idea to go there because my local kantor imigrasi told me the conversion is mailed out through pusat, to which I asked clarification, and they meant the pusat in Jakarta.
By "pusat" they meant the main Immigration Office (Immigration Directorate General) .
 
Last edited:
Well thanks for your input. I appreciate you trying to respond.

Based on some new info I have, I believe I am experiencing a technical issue in the website, because my KITAS and guarantor were both completed in the old system, and have not properly migrated to the new evisa system. I will have to email immigration and ask if that is the case.

Long-story short: I believe but do not yet know for sure, that my guarantor's account needs to be re-linked to my existing KITAS, and only then my guarantor would see a convert button.

In the meantime, I would still greatly appreciate anyone reaching out if they have been successful at KITAS to KITAP conversion in the new evisa system (ie. after April 2024).
 
I'm just so puzzled, because in the old website, I remember seeing the options so clearly ...

In the new EVISA website, I can't figure it out (yet).. still trying! ...
If you have a laptop or tablet , I suggest you to bring it to your local Kantor Imigrasi and ask them to help you .

Otherwise , try asking online through email , Facebook , Instagran , or X . See https://evisa.imigrasi.go.id/front/info/contact-us
 
Last edited:
I'm just so puzzled, because in the old website, I remember seeing the options so clearly. It let you choose between KITAS and KITAP and proceed with the appropriate application.

In the new EVISA website, I can't figure it out (yet).. still trying! And the chatbot is no help either. It even tries to point me to the old defunct website in one of its replies.
This new EVISA system is a total F up . Jember Immigration office here in Jawa Timur have gone to a Siber site , like trying to find a needle in a haystack if you don't use an Iphone and aren't very tech savy . The old websites were great . Can't even get a reply to an email , facebook message , or an answer to a phone call lately . Everything bloody thing is Instagram or WhatsCrapp .
 
Well thanks for your input. I appreciate you trying to respond.

Based on some new info I have, I believe I am experiencing a technical issue in the website, because my KITAS and guarantor were both completed in the old system, and have not properly migrated to the new evisa system. I will have to email immigration and ask if that is the case.

Long-story short: I believe but do not yet know for sure, that my guarantor's account needs to be re-linked to my existing KITAS, and only then my guarantor would see a convert button.

In the meantime, I would still greatly appreciate anyone reaching out if they have been successful at KITAS to KITAP conversion in the new evisa system (ie. after April 2024).
Are you submitting all the paperwork online or you still have to go to your local immigration to submit it?
 
I'm just so puzzled, because in the old website, I remember seeing the options so clearly. It let you choose between KITAS and KITAP and proceed with the appropriate application.

In the new EVISA website, I can't figure it out (yet).. still trying! And the chatbot is no help either. It even tries to point me to the old defunct website in one of its replies.
Go into your account , click on My application, then Stay Permit, click on where it says Action then select convertion and follow the prompts. It's easy as..
 
On the Evisa.Immigrasi.go.id website:

1. Login to your Spouse / Sponsor Account
2. Click on the 3-bar icon at the top right corner
3. Select Services
4. Select Number 2 - Stay Permit
5. At the top line, this should your latest ITAS / KITAS
6. On the far right, under Action, Select Conversion
 

Follow Us

Latest Expat Indo Articles

Latest Tweets by Expat Indo

Online Now

No members online now.

Forum Statistics

Threads
6,287
Messages
104,939
Members
3,559
Latest member
chickenstevenson
Back
Top Bottom