Thank you for the reply. FYI, I am the spouse of an Indonesian national who is also my garauntor, so we are doing this together. In her garauntor account, we've navigated to the services page. Once there, there are no additional buttons. That does not appear to be the place to apply for visas, but rather to check existing ones. There, we can search for and identify my active KITAS. I have the option of two actions: "Change Data - Garauntor", and "Bridging Stay Permit." We don't want either of these.
Perhaps instead you meant to click on Apply so I can start a new stay visa? We have tried this too. If I choose the most appropriate options, which in my case are:
Traveling on a passport from: United States
Main purpose of visit: General, Family, or Social
Sub purpose: Family Dependant
I want to choose visa: E31B Spouse Visa
I am planning to stay:
Now I only have the option of 1 or 2 years. However, I am looking for the 5 year KITAP. I believe it still exists, but I hope someone could correct me if I'm wrong.
In my view , Jakarta will not accept this type of process from a foreigner living elsewhere .
Either you deal with your local Kantor Imigrasi , or online .
What do you mean by this? I am a foreigner, yes, but I live in Sumatra. I've been in Indonesia on an extended KITAS for 2 years, am married, and have an Indonesian national child here. I would be going to Jakarta with my wife as my garauntor who would be involved in the process.
Do you think they'd actually just turn us away if we went to the office in Jakarta?
Basically I only have this idea to go there because my local kantor imigrasi told me the conversion is mailed out through pusat, to which I asked clarification, and they meant the pusat in Jakarta.