Autogate for KITAP holders..?

Banana72

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Came back a couple days ago to Soekarno Hatta Int'l Airport and saw lots of autogates have been installed. Was gonna use it but wife told me to use the regular (with a person) line instead cause she said if things went wrong for whatever reason it'll be more troublesome.

So I went through the line as usual, and when I asked the officer he said it has been about 1-2 months ago when the Autogate was installed. Friendly officer said "You can use it next time, you should go through, but kalau setelah itu ada masalah, saya tdk tau ya" -- Answering without answering of course...

Any first hand experience using Autogate here? Any special stuff we have to do before doing it?
Thanks guys!
 
Tried using it 2 weeks ago, didnt work for me either. Asked an officer there and he said the autogate is not for kitap/kitas holder. 😔
 
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Worked for me at arrival using a Kitap a few weeks ago.

Might depend on your passport and whether its got he necessary digital bits? Oh and i only tried as the immigration guy specifically told me Kitap can use it.
 
There was a sign saying "Autogate for WNI and KITAP/KITAS holder" I believe....but yeah, sign and reality here might be different as we all know...
 
Worked for me at arrival using a Kitap a few weeks ago.

Might depend on your passport and whether its got he necessary digital bits? Oh and i only tried as the immigration guy specifically told me Kitap can use it.

This is correct, Auto-Gate works for KITAP if you have the QR sticker in the passport. You don't need the actual sticker but it indicates that your passport/KITAP is part of the database.
If your KITAP was issued earlier (no QR sticker), Auto-Gate doesn't work.
 
I just went out through the autogate. They have now segregated them between foreigner autogate and Indonesia ones. Worked well, no queue and took 10 seconds.
 
Came back a couple days ago to Soekarno Hatta Int'l Airport and saw lots of autogates have been installed. Was gonna use it but wife told me to use the regular (with a person) line instead cause she said if things went wrong for whatever reason it'll be more troublesome.

So I went through the line as usual, and when I asked the officer he said it has been about 1-2 months ago when the Autogate was installed. Friendly officer said "You can use it next time, you should go through, but kalau setelah itu ada masalah, saya tdk tau ya" -- Answering without answering of course...

Any first hand experience using Autogate here? Any special stuff we have to do before doing it?
Thanks guys!
When we arrived in Indonesia last month, I went through autogate and my husband through normal counter. I was so busy looking at the camera I didn't notice the gate had opened 😅. When we left, the gate didn't open for me in my first effort. I had an officer told me to step back and tried again. It worked the second time. She said there had been some malfunction for few days.
 

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